Stand Out With Refreshed Grout
One thing better than a loyal customer is a customer who loves your product and service so much that they end up purchasing your business.
That’s precisely how Greg and Stacy Taylor became owners of the local franchise of The Groutsmith, a tile and grout cleaning, restoration and repair company.
“We had our floors cleaned and sealed by the previous owners of The Groutsmith. We were
blown away with the results. Our floors looked brand new!” she recalls. “We casually mentioned to the owners that we would be interested in buying their business when they were ready to retire and were delighted when they took us up on our offer just months later.”
The Taylors, alongside their business partner Mark Burdon, are passionate about helping people refresh their floors instead of replacing them.
Stacy said stain-free floors and pristine shower walls make people feel “clean and happy” and The Groutsmith can make them look brand new for a fraction of the cost of replacement.
The company has its own proprietary branded floor cleaning products and offers customers biannual maintenance programs that provide deep cleaning every six months.
To some home or business owners, it probably feels like their grout became dirty the moment they move in. Stacy said that could be because the grout was never sealed, a service their company provides to protect the grout from dirt, mold, oil and water.
Your grout can even reflect a bit of your home’s personality, evident from the more than 40 sealer colors offered by The Groutsmith.
The franchise is part of an established national retailer, and the local group has worked hard to earn a 5-star Google rating of more than 375 reviews.
“We love the look of surprise when customers see their spaces transformed and their floors and showers looking better than new!” Stacy said.
